Businesses engage with clients from a variety of linguistic origins in the globalized world of today. There has never been a bigger need for multilingual support, and AI voicebots are filling the need. These sophisticated voicebots ensure smooth communication across borders by using state-of-the-art Natural Language Processing (NLP) to comprehend and react in different languages. Without the need for substantial human resources, they let companies to provide individualized, location-specific client experiences. These voicebots assist businesses in reaching a wider audience, increasing engagement, and improving customer happiness by overcoming language hurdles. Their adaptability makes them essential for everything from answering client inquiries to automating services. Here, we highlight four outstanding AI voicebots that are excellent at providing multilingual service. These innovations are raising the bar for efficiency and inclusion in consumer interactions.
Superbot:
Superbot, a voice agent based in Gurugram, uses artificial intelligence to offer educational institutions smart communication options. able to automate 95% of the counseling questions that educational institutions encounter. The business asserts that their conversational bot can provide precise and timely answers. Superbot for Education seeks to facilitate smooth interactions inside educational institutions by acting as an essential communication link.It specializes in nine languages, including English, Hindi, and Marathi.
Haptik:
In August 2013, Aakrit Vaish and Swapan Rajdev established Haptik. Support pupils and offer interesting learning possibilities while facilitating smooth parent-tutor collaboration with the help of clever chatbots. Teachers may enhance their students’ learning with Haptik, which is a great tool. The possibilities of an intelligent chatbot system can help students learn more quickly, easily, and amusingly.
Exotel
Exotel AI Voicebot is a potent AI-powered tool made to help organizations improve customer service. It supports several languages and has sophisticated Natural Language Processing (NLP) that allows it to have conversations that are similar to those of a human. The omnichannel customer experience is ensured by the voicebot’s smooth integration with several channels, including email, WhatsApp, and SMS. Because of its scalability, it can effectively manage large call volumes, making it appropriate for companies of all sizes. It is extensively utilized for customer service and feedback gathering in sectors like banking, healthcare, e-commerce, and hospitality.
Vernacular.ai
Businesses may provide quicker and better customer service with the voice assistant from Vernacular.ai, which was founded in 2016 by Saurabh Gupta, Akshay Deshraj, and Manoj Sarda. The Bengaluru-based company’s AI technology can speak with users in more than 160 Indian dialects and convert audio from phone calls to text, precisely like a human would.
