New Delhi, July, 2025 — As India’s government procurement system continues to become more digital and transparent, small and medium-sized vendors (MSMEs) are still facing several operational challenges. One of the most critical hurdles they encounter—even before placing a bid—is establishing timely contact with the right OEMs (Original Equipment Manufacturers) and obtaining required documentation. To address this long-standing pain point, BizHelp Technology & Advisory Pvt. Ltd. has launched a new feature under its widely used tender management platform, Bidhelp — called OEM Mart.
OEM Mart is arguably India’s first digital bridge between bidders and OEMs. Even today, many vendors spend days trying to reach the right OEMs to secure technical documentation, product specifications, or authorization letters. Often, they are forced to navigate LinkedIn profiles, outdated websites, or third-party brokers, and as a result, miss critical tender deadlines. OEM Mart brings structure and reliability to this previously chaotic process.
“Our users can now connect with over 5,000 verified national and international OEMs in just a few minutes through OEM Mart,” said a product manager at Bidhelp. “This not only saves time but also adds professionalism and credibility to the entire tendering process.”
The platform covers a wide range of categories including IT hardware, furniture, electronics, medical equipment, fire safety, electricals, machinery, and agricultural tools. But OEM Mart is more than just a directory — it’s a smart solution designed to help vendors get the support they need when they need it most.
Its impact is already being seen on the ground. A Delhi-based IT firm, preparing a ₹1.2 crore tender for an education department, needed an authorization letter from an international laptop brand. Using OEM Mart, they secured the document within 48 hours — a process that previously took at least a week. Similarly, a newly launched medical supply company from Gujarat was able to connect with three OEMs within 72 hours and gather all required documents, allowing them to complete their first tender submission on time.
Bidhelp has long been known for its services such as tender alerts, document tracking, and compliance checks. With the addition of OEM Mart, the platform is evolving into a complete, end-to-end solution where every stage of government procurement can be made simpler, faster, and more organized.
The company also shared its roadmap for the future of OEM Mart, which includes making it even more intelligent and user-friendly. Upcoming features include in-app chat support, OEM rating and feedback systems, auto-verification of documents, and instant quotation requests — all designed to enhance coordination and trust between bidders and OEMs.
Perhaps OEM Mart’s most valuable contribution is its ability to solve a problem that the entire industry has felt for years — but no one had yet addressed with such precision. It’s not just making tender participation easier; it’s empowering small businesses with the tools and confidence to compete in high-stakes procurement.
